Trustee Compliance
Charity Bank Accounts: How to Choose One and What to Look For
A practical guide for trustees and founders on what makes a charity bank account different, the criteria that matter when comparing options, and the documents banks require before they will open one.
Opening a bank account is one of the earliest practical steps for a new charity or CIO, and it often needs to happen before or alongside registration. This guide covers what trustees and founders need to know: what makes a charity account different, the criteria worth comparing, and exactly what banks will ask you to provide.
Do you need a charity bank account, and when?
Charity funds should be held in an account in the charity's name as soon as the organisation begins to receive or spend money. Trustees have a legal duty to protect and safeguard the charity's assets, as set out in the Charity Commission's essential trustee guidance (CC3). Holding funds in a personal account, even temporarily, blurs the boundary between the charity's money and a trustee's own, creates reconciliation problems, and can expose individual trustees to liability if something goes wrong.
For most charities in England and Wales, registration with the Charity Commission becomes mandatory once annual income exceeds £5,000 per year. Charitable incorporated organisations (CIOs) must register whatever their income. Banks that offer dedicated charity accounts usually ask for the registration number as part of the application, so the account opening and registration processes often run in parallel. If your charity is not yet registered, some banks will accept the governing document alone for very new or small groups, though this varies by provider.
The practical answer: open a dedicated account in the charity's name as early as possible, and certainly before you receive any significant income or grant funding.
What makes a charity account different from a personal or business account?
A charity bank account is not simply a business current account with a different name on the door. Several features set charity accounts apart, and they reflect the way charities are governed.
- Multiple signatories. Charity accounts are typically set up to require more than one signatory on the mandate. This means more than one trustee is registered with the bank and authorised to operate the account, rather than a single named individual.
- Dual authorisation for payments. Many charity-specific accounts allow (and some require) dual authorisation: two trustees must approve each payment before it processes. This is a core control against fraud, error, and unauthorised spending by any single trustee.
- Non-profit terms. Some banks offer accounts specifically for charities, CASCs, or non-profit organisations, with terms that reflect the nature of charity governance (for example, recognising that trustees rather than shareholders are the decision-makers).
- Trustee accountability. Because the charity's trustees are collectively responsible for the account, changes to signatories require trustee board approval and formal bank documentation. The account cannot simply be transferred to a new individual without that process.
These features are not cosmetic. Dual authorisation in particular is a meaningful safeguard that regulators and auditors expect to see in place. A charity operating through a personal account or a standard sole-trader account lacks all of these controls.
What to look for when choosing: a criteria checklist
Because this post does not endorse specific products (bank fees, interest rates and eligibility thresholds all change, and the estate rule is criteria-led rather than provider-ranked), the table below compares criteria rather than providers. Use it as your evaluation checklist when you speak to banks directly.
| Criterion | Why it matters for a charity |
|---|---|
| Dual authorisation and signatory controls | The most important feature. Can the account require two trustees to approve each payment? Can you set different thresholds (e.g. dual auth above a certain amount)? This is what auditors and examiners look for when reviewing your financial controls. |
| Number of permitted signatories | Trustee boards change over time. An account that limits signatories to two named individuals becomes a problem when those trustees leave. Check how many signatories the account supports and how straightforward it is to add or remove them. |
| Fees and eligibility for free or reduced-rate banking | Some banks offer free or subsidised banking to registered charities or non-profit organisations. Eligibility conditions vary and change. Ask each bank directly what applies to your charity's size and structure, and whether the terms are fixed or subject to review. |
| Online and mobile access | Trustees are usually volunteers managing the charity alongside other commitments. Online access to statements, payment initiation, and signatory approval workflows matters practically. Ask whether dual authorisation is available online or only in branch. |
| Ethical and values alignment | Some charities, particularly those working in environmental, social justice, or community-benefit areas, prefer a bank that aligns with their mission. This is a legitimate governance consideration. Trustees should satisfy themselves that the bank is consistent with the charity's objects and values. |
| Branch versus digital | A charity that receives regular cash (from collections, events, or a charity shop) needs branch access or a deposit solution. A charity operating purely online may find a digital-only account entirely adequate. Match the account type to the charity's actual cash-handling pattern. |
| Deposit protection | Bank deposits in the UK are protected under the Financial Services Compensation Scheme (FSCS) up to the applicable limit per institution. The current limit should be confirmed directly at fscs.org.uk before relying on it. Charities holding large reserves across multiple banks should check the FSCS rules for eligible depositors. |
| Eligibility for your structure | Some banks distinguish between unincorporated charities, CIOs, charitable companies, and other non-profits. A CIC is not a charity and applies for a standard business account (see section below). Check that the bank's charity account is open to your specific legal structure. |
What banks require to open the account
Banks apply anti-money-laundering checks to all new accounts, and charity accounts add a layer of due diligence around the governing structure. The steps below are the standard sequence most banks follow, though individual banks may vary on timing and documentation.
- Gather the governing document. This is the charity's constitution (for unincorporated associations), trust deed (for charitable trusts), or CIO constitution (for CIOs). The bank will want to see the document that establishes the charity's objects, trustee powers, and decision-making rules. Have a signed, dated copy ready.
- Confirm the trustees and proposed signatories. Decide which trustees will be account signatories. Most banks require a minimum of two. You will need to agree, as a board, who those signatories are and record the decision (for example in a trustee resolution) before approaching the bank.
- Provide the charity number and HMRC registration where applicable. Charities registered with the Charity Commission will need to provide their registration number. Charities that have also registered with HMRC for Gift Aid or other reliefs may be asked for evidence of HMRC recognition as well, since registration with the Commission alone does not confer HMRC recognition.
- Provide photo ID and proof of address for each signatory. Each trustee named as a signatory on the mandate will need to pass the bank's identity checks. Passport or driving licence plus a recent utility bill or bank statement is the standard combination, though banks vary on what they accept.
- Submit the application. Apply online, in branch, or by post depending on the bank's process. Some banks have dedicated charity banking teams that handle applications differently from standard business applications. The review period for charity accounts can be longer than for personal or sole-trader accounts because of the additional governance checks involved.
- Set up dual authorisation and signatory controls. Once the account is open, configure the payment authorisation settings before the account receives any money. This is the step most often skipped in the rush to get the account operational. Dual authorisation settings that are not activated from day one are harder to enforce retrospectively and create a governance gap in the meantime.
CICs and unincorporated groups
Two categories of organisation need to be handled differently from a registered charity applying for a charity account.
Community interest companies (CICs)
A CIC is not a charity. It is regulated by the Office of the Regulator of Community Interest Companies, not the Charity Commission, and it does not receive charity tax reliefs, charity rate relief, or access to charitable banking products. CICs open a standard business current account, in exactly the same way as any other limited company. When a bank describes an account as a "charity account", that product is almost certainly not available to a CIC. Directors of a CIC should apply for a business account and select an appropriate product for a company limited by guarantee or by shares, depending on their structure.
For more detail on how CIC obligations differ from charitable obligations, see the CIC accounting guide and the full CIC complete guide.
Small unincorporated groups
An unincorporated charity below the £5,000 registration threshold will not have a charity number, since registration is not yet required. Banks handle this inconsistently. Some accept the governing document alone as evidence that the group is a recognised non-profit. Others require a registration number and are not set up to process an application without one. If your group is below the threshold, it is worth contacting two or three banks to ask their specific process before committing to one, because the application experience varies considerably. Very small groups (for example, a parent-teacher association or a community sports club) may find that building society accounts designed for clubs and societies are more straightforward to open than a full charity bank account.
Managing the account well
Opening the account is step one. The controls you put in place from that point determine whether the account supports good governance or undermines it.
- Keep dual authorisation active. The single most common governance failure around charity bank accounts is a board that sets up dual authorisation in principle but then makes exceptions for small payments, urgency, or convenience. Every exception is a control gap. If the threshold is genuinely too low (meaning dual authorisation is being triggered for very small operational costs), adjust the threshold formally rather than bypassing it informally.
- Reconcile monthly. Every bank statement should be reconciled against the charity's bookkeeping records at least monthly, not at year end. Discrepancies are much easier to investigate when they are recent. If your charity uses accounting software, bank feeds can automate the matching but a trustee should still review the reconciliation output.
- Maintain a clear audit trail. Every payment from the charity account should trace back to a trustee decision, an invoice, and an authorisation record. This is not bureaucracy for its own sake: an independent examiner or auditor will want to follow this trail when reviewing the accounts. Gaps in the audit trail are the most common reason independent examinations take longer and cost more than they should.
- Update signatories promptly when trustees change. When a trustee leaves the board, remove them from the bank mandate as soon as possible. A departing trustee who remains on the bank mandate is a legal and governance risk. Set a board process that links trustee departure to a mandatory bank-update task.
Good bookkeeping begins with a well-controlled bank account. If you need support setting up your charity's records correctly from the start, the charity bookkeeping service covers reconciliation, software setup, and audit-trail management. The charity accounting software comparison is also worth reading if you have not yet chosen a bookkeeping tool.
For the full step-by-step registration journey, including where opening a bank account fits in the sequence, see the guide to setting up a CIO.
Frequently asked questions
Does a charity need its own bank account?
Yes. Charity funds should be held in an account in the charity's name, not in a trustee's personal or business account. The Charity Commission's essential trustee guidance (CC3) sets out the trustee duty to protect and manage the charity's property. Mixing charity and personal funds makes it harder to produce accurate accounts, harder for an examiner or auditor to verify transactions, and harder to demonstrate that funds have been applied for charitable purposes.
What documents do banks need to open a charity account?
Most banks require: the governing document (constitution, trust deed or CIO constitution); photo ID and proof of address for each proposed signatory; the charity registration number (for charities registered with the Charity Commission); and in some cases evidence of HMRC recognition if the charity has registered for Gift Aid. Some banks also ask for a recent trustee resolution confirming who the authorised signatories are.
Can a charity have free banking?
Some banks offer free or subsidised banking for registered charities and non-profit organisations. The eligibility criteria, conditions, and income thresholds differ between providers and change over time, so it is not possible to give a definitive answer without checking current terms directly with each bank. Ask specifically what the conditions are and whether they are guaranteed for a fixed period or subject to change.
How many signatories should a charity account have?
Good governance guidance consistently recommends at least two authorised signatories, with dual authorisation required for payments. This means no single trustee can authorise and execute a payment alone. Some banks allow you to set tiered controls, so smaller payments can be processed by one signatory while larger payments require two. Having at least three or four trustees on the bank mandate (even if only two are required for any given payment) provides continuity when trustees rotate or step down.
Can a CIC open a charity bank account?
No. A CIC is not a charity and is not eligible for charity banking products. CICs are regulated by the Office of the Regulator of Community Interest Companies, not the Charity Commission, and do not receive charity tax reliefs or charitable banking terms. A CIC opens a standard business current account.
Do unincorporated charities need a bank account?
Yes, if they hold or receive any funds. Even a small unincorporated group should hold its money in a dedicated account rather than a personal account. Groups without a formal registration number may face a more limited choice of providers and additional eligibility checks, but dedicated accounts for clubs and societies exist specifically for this situation.
Can trustees be personally liable for the charity's money?
Trustees have a collective legal duty to protect the charity's assets. If funds are mismanaged, including being held in a personal account or spent without proper authorisation, trustees can face personal liability. The Charity Commission's CC3 guidance explains the duty in full. This is one of the reasons dual authorisation and a clean audit trail are governance essentials rather than optional extras.
Do we need a charity number to open an account?
Not always. Charities with annual income below £5,000 per year are not required to register with the Charity Commission (though CIOs must register whatever their income) and so may not have a number yet. Some banks will open an account on the basis of the governing document alone; others require a registration number. Ask your shortlisted banks what their process is for new or unregistered charities before you apply, to avoid delays.
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